Frequently Asked Questions
- Where will my tree be picked up?
During the Paypal checkout you specify a "Ship to" address. The "Ship to" address defaults to your Paypal settings, but can be changed as needed. We will pick up the tree at this address, so long as it is in Alameda, California.
- How will my credit card charge show on my statement?
Credit card charges will show as "BOYSCOUTS" on your statement .
Please call our customer service line at 510-473-6802 or send email to firstname.lastname@example.org.